Frequently Asked Questions

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

It depends on the trip type and when we receive the notice of cancellation.

CANCELLATIONS, & REFUNDS:

(1) 24 HOURS — SUV (SINGLE VEHICLE SUV BOOKINGS ONLY) 

For any single-vehicle, single-day, SUV bookings only, cancellations are only eligible for a refund if we receive a phone call @ (406) 624-8089 at least 24 hours prior to your requested pick up time. If a refund is issued, the amount refunded will be the total billed amount minus processing charges incurred processing the original payment (5%).

(2) 30 DAYS — VAN, MULTI-VEHICLE, MULTI-DAY, & HOURLY TRIPS

For all van trips, multiple vehicle bookings for any vehicle type, multi-day reservations for any vehicle type, or hourly reservations for any vehicle type, the cancellation notice must be received with 30 days advanced notice of the booking date to be eligible for a cash refund or credit of any kind. Please call us at (406) 624-8089 to make a cancellation. If a refund is issued, the amount refunded will be the total billed amount minus processing charges incurred processing the original payment (5%).

We recommend purchasing travel/wedding event insurance and making sure all other providers for your trip such as lodging are confirmed prior to booking your ride.

All times and deadlines calculated using MST

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

Our vehicles are designed to handle a normal/average amount of luggage per passenger. This includes one suitcase and one personal item per passenger. Please note our vehicles are luxury vehicles, so we will not transport additional baggage in the passenger seating area. Trips with excessive amounts of luggage, or more than three ski/snowboard bags require advanced notice. We can provide a cargo trailer if requested in advance for a fee of $150 per trip. If we are not notified in advance of the need to transport excessive additional baggage, significant additional fees may apply including additional wait time charges while arrangements are made (charged at our minimum hourly rates described and outlined in the section MINIMUM HOURLY RATES on page 5 of our Terms and Conditions and also listed in this FAQ. Charges for trailer are $250 per trip when not reserved in advance, and if trailer is not available, additional charges may apply for reserving an additional SUV, and will be charged at the full passenger rate which is $399 + 20% gratuity from Bozeman to Big Sky and varies for other destinations.

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

Great question, your fare (base rate) is all-inclusive but does not include gratuity. Once your trip has been completed we will process an additional charge for a 20% service charge on the full invoiced amount which includes the base rate, but also any other charges or fees added to the invoice. We pride ourselves on guaranteed exceptional service, so if you receive anything less, please bring it to our attention immediately! It is not necessary to tip cash or anything additional, but please contact Bing Mountain if you would like your chauffeur to receive additional compensation and we will add the requested amount to your invoice. Please note: Gratuities provided after the trip in cash are not deducted from service charges and are considered additional chauffeur gratuity beyond the 20% service charge. Full service charge applies with or without cash gratuities being exchanged.. 

We do not charge additional fees common in our industry and local market like Airport Fees, Fuel Surcharges, etc. While it is not the norm in our industry, Bing Mountain believes in transparent upfront pricing!  What you are quoted + gratuity is what you pay!

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

Yes - We can make a stop during your trip. One short stop on our planned route (5 minutes - Max 15 Minutes) is included complimentary in your booking. Additional stops, stops off route, or stops that take more than 15 minutes will incur additional charges using our standard hourly rates described and outlined in these FAQ 

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

The Current Minimum Hourly Base Rates are: 

LUXURY SUVS — $175/HR

LUXURY VANS — $225/HR

• Hourly rates are billed in 30 minute increments, rounding up for partial 30 minute segments
• Gratuity is not included in the base hourly rate, however an automatic 20% service charge will be processed as an additional charge after your trip is complete
• All Vehicles have a 4 hour minimum for hourly charters
• All hourly trips (regardless of vehicle type) are subject to our 30 Day Cancellation policy outlined on page 1 of our Terms and Conditions

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

It's easy to find a price from any address to any address using our online booking tool which can be found here.

Listed below are the prices** of our most popular trips.   

      BZN 

      <to/from> 

      Bozeman or Belgrade

      SUV: $199*

      VAN: $299*

      BZN 

      <to/from> 

      Big Sky or Ennis

      SUV: $399*

      VAN: $635*

      BZN 

      <to/from> 

      West Yellowstone or Gardiner

      SUV: $599*

      VAN: $949*

*Prices do not include gratuity, after we complete service we will process an additional charge for a 20% service charge

**All rates are one way, round trip rates are not available

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

Because we are the best of the best! No other operator in Montana or Wyoming has service standards that mirror ours or are even close.  We are highly selective in who we choose as chauffeurs and have training programs including annual and ongoing specialized trainings that our competition hasn't even thought of and honestly couldn't even dream of! 

Some examples of ongoing training:

• Bridgestone Winter Driving School
• First AID Certifications
• Executive Protection Driving courses 
• third-party administered Professional Chauffeur Training  by PAX
• Limo Trade organizations and seminars, etc 

We are obsessed with safety and service.  We host mandatory monthly safety trainings and briefings. Our safety plan is constantly being evaluated to ensure you are choosing the safest limo operator in the rocky mountains.  We are happy to stand up to any scrutinization too, so if you have questions please ask!

Our professional drivers are Montana residents who have expertise in navigating dynamic mountain driving conditions. They are fun, knowledgeable, and safety-conscious. They excel in providing a luxurious ride to our passengers throughout the last best place and beyond!   We're the best provider in the area and we are proud to show you why Bing Mountain is so popular!

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

It's simple, our exceptional service, our top-tier drivers, our best-in-class vehicles, and our luxurious amenities. Our flagship vehicle is a 2023 Custom Executive Coach Van Fabricated by LA West Customs. It comes equipped with in-cabin WiFi, Italian custom leather seating for up to 12 passengers, Italian wood flooring, custom staircase, 60,000 BTU commercial AC unit, and a custom glass portal door.  We also feature luxury SUVs like Suburban, Escalade, Navigator, Yukon, Tahoe, and Expedition.  All SUVs are immaculately appointed with leather seats and heated rear seating.   Our drivers for our private limo service in Bozeman MT are the best in the business. They know how to balance professionalism, friendliness, safety, privacy, and discretion. Expect Bing Mountain to go above and beyond by providing for all your needs to have a comfortable and memorable trip. It’s the little things like bringing our passengers coffee for our morning airport pickups or offering a Costco concierge service that set us apart from other local limo companies that aren't focused on white glove, second-to-none, customer service.

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

Yes - Pets are permitted in certain vehicles for an additional charge of $100/pet. Pets must be transported in a pet carrier specifically designed for that purpose. There is no charge for licensed trained service animals for those with a disability, but Bing Mountain LLC must be notified prior that it is a service animal. Note, "emotional support" or "therapy" pets are not exempt from the fee.

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

Yes - Living in the midst of the Rocky Mountains makes traveling in Montana an ever-changing proposition. Our frequent weather events and relentless winter snow accumulation make certain stretches of Montana roads best left to professional drivers. Our drivers expertly navigate these conditions on a daily basis. You can relax in comfort and take in the sites knowing your driver has the knowledge and skills to get you to your destination safely. Our fleet vehicles are all 4WD and we equip each of them with new snow tires each season. Your safety and ride enjoyment is our number one concern!

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

Yes - For ride requests where the destination is more than two hours from Bozeman MT, and/or the drop off time is after 10:00pm MST, you may be charged for our drivers overnight accommodations and one driver meal (actual costs will be passed through without a markup, and receipts can be provided upon request). We will discuss this with you before confirming your trip, or in the case of flight delays where the original drop off time was before 10:00pm MST, but the new drop off time is after, as soon as the circumstances change. We value our drivers safety, this policy is in place to ensure quality service, driver safety, and employee retention while still being able to offer long distance rides for passengers with late arriving flights or trip requests.

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

Yes - Please click our "BOOK ONLINE" tab to be connected to our online booking tool. Rides can be booked and confirmed online using your phone without waiting for a callback or needing to speak with anyone at Bing Mountain! In rare instances, your booking may be canceled within 24 hours of booking if a conflict prevents us from honoring your online booking reservation.

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

LUXURY VANS: Up to 12 Passengers

LUXURY SUVS: Up to 5 Passengers

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions