Frequently Asked Questions

Please review our full terms and conditions before making a reservation

You can read and download the most recent version at this link:

www.bingmountain.com/terms-and-conditions 

It depends on the trip type and when we receive the notice of cancellation.

• SUV Bookings (Single Vehicle, Single Day): Cancellations made more than 24 hours prior to your scheduled pick-up time are eligible for a refund of pre-paid monies, minus a 5% processing fee. Cancellations must be made by phone at (406) 624-8089.
• Van, Multi-Vehicle, Multi-Day, or Hourly Bookings: Cancellations require at least 30 days’ notice to qualify for a refund or credit, minus a 5% processing fee. Cancellations must be made by phone.
• No-Shows & Same-Day Cancellations: Cancellations made at pick-up time, less than 24 hours prior, or “no shows” (rider unavailable or unwilling at pick-up) incur a fee equal to the full base fare, plus a 20% service charge and any applicable wait fees and expenses.
• Time Zone/Deadlines: All refund deadlines calculated using Mountain Standard Time (MST)
• Refunds: All refunds are issued to the original payment method within 7 business days, less applicable processing fees of 5%.
• Client Responsibility: Notify us of all airline changes, delays, cancellations, or missed flights to avoid unnecessary fees.

FULL TERMS & CONDITIONS

• Base Rates: Our base rates are all inclusive but do not include gratuity. We do not add mystery fees!
• Service Charge: A 20% service charge is added to the full invoiced amount (base rate plus any additional fees).
• No Additional Gratuity Required: Your chauffeur is well-compensated; there is no need for extra cash tips. If you wish to provide additional compensation, we can add it to your invoice at your request.
• Cash Gratuities: Any cash gratuities provided post-trip are in addition to the service charge and do not reduce the 20% service charge.
• Additional Charges: Charges incurred on your behalf (e.g., national park entrance fees, tolls, airport fees, overnight driver accommodations) will be added to your final invoice as applicable and itemized for transparency.

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It's easy to find a price from any address to any address using our online reservation assistant which can be found here.

Listed below are the prices** of our most popular trips.   

      BZN 

      <to/from> 

      Bozeman or Belgrade (30m)

      SUV: $199*

      VAN: $299*

      BZN 

      <to/from> 

      Big Sky, Ennis, or Paradise Valley (1hr)

      SUV: $399*

      VAN: $635*

      BZN 

      <to/from> 

      West Yellowstone, Gardiner, or Helena (1hr30m)

      SUV: $599*

      VAN: $949*

*Prices do not include gratuity, we will also add a 20% service charge applied to the full invoiced amount

**All rates are one way, round trip rates are not available

FULL TERMS & CONDITIONS

The Current Minimum Hourly Base Rates are: 

LUXURY SUVS — $175/HR

LUXURY VANS — $225/HR

• Billing: Hourly rates are billed in 30-minute increments, rounding up for partial segments.
• All hourly trips are subject to the 30-day cancellation policy.
• City-to-City Service: Billed on a round-trip basis (hourly rate), regardless of one-way use. Wait times during city-to-city service are billed at the same hourly rate.

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• Standard Allowance: One suitcase and one personal item per passenger.
• Excess Luggage: Additional baggage requires advance notice. A cargo trailer is available for $150 (advance) or $250 (last-minute); additional vehicles may be required at full passenger rates if not arranged in advance and trailer equipment is unavailable when needed.

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• Included: One short stop (5–15 minutes) on the planned route is complimentary.
• Additional Stops: Off-route or longer stops are billed at standard hourly rates

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• For the safety and comfort of all Guests, Bing Mountain Luxury Transportation strictly adheres to the maximum seating capacity of each vehicle in our fleet:

• Luxury SUV: Maximum of 5 passengers
• Luxury Custom Van: Maximum of 12 passengers

• Under no circumstances will we transport more passengers than the stated capacity of each vehicle. This policy ensures compliance with safety regulations, maintains the premium experience our Guests expect, and protects the wellbeing of all occupants. We appreciate your understanding and cooperation in helping us deliver the highest standards of luxury and safety.

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• Overnight Fees: For destinations more than two hours from Bozeman or drop-offs after 10:00pm MST, overnight accommodations and a chauffeur meal (at cost) may be charged. Receipts are available upon request.
• Multi-Day Trips: Overnight fees apply for multi-day trips originating more than one hour outside Bozeman with eight or more service hours reserved per day.
• Late Night Rates: Enhanced rates apply after 8:00pm MST and during holiday travel periods.

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Because we are the best of the best! No other operator in Montana or Wyoming has service standards that mirror ours or are even close.  We are highly selective in who we choose as chauffeurs and have training programs including annual and ongoing specialized trainings that our competition hasn't even thought of and honestly couldn't even dream of! 

Some examples of ongoing training:

• Bridgestone Winter Driving School
• First AID Certifications
• Executive Protection Driving courses 
• Third-party administered Professional Chauffeur Training  by PAX
• Limo Trade organizations and seminars, etc 

We are obsessed with safety and service.  We host mandatory monthly safety trainings and briefings. Our safety plan is constantly being evaluated to ensure you are choosing the safest limo operator in the rocky mountains.  We are happy to stand up to any scrutinization too, so if you have questions please ask!

Our professional chauffeurs are Montana residents who have expertise in navigating dynamic mountain driving conditions. They are fun, knowledgeable, and safety-conscious. They excel in providing a luxurious ride to our passengers throughout the last best place and beyond!   We're the best provider in the area and we are proud to show you why Bing Mountain is so popular!

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It's simple, our exceptional service, our top-tier drivers, our best-in-class vehicles, and our luxurious amenities. Our flagship vehicle is a 2023 Custom Executive Coach Van Fabricated by LA West Customs. It comes equipped with in-cabin WiFi, Italian custom leather seating for up to 12 passengers, Italian wood flooring, custom staircase, 60,000 BTU commercial AC unit, and a custom glass portal door.  We also feature luxury SUVs like Suburban, Escalade, Navigator, Yukon, Tahoe, and Expedition.  All SUVs are immaculately appointed with leather seats and heated rear seating.   Our drivers for our private limo service in Bozeman MT are the best in the business. They know how to balance professionalism, friendliness, safety, privacy, and discretion. Expect Bing Mountain to go above and beyond by providing for all your needs to have a comfortable and memorable trip. It’s the little things like bringing our passengers coffee for our morning airport pickups or offering a Costco concierge service that set us apart from other local limo companies that aren't focused on white glove, second-to-none, customer service.

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Yes - Living in the midst of the Rocky Mountains makes traveling in Montana an ever-changing proposition. Our frequent weather events and relentless winter snow accumulation make certain stretches of Montana roads best left to professional drivers. Our drivers expertly navigate these conditions on a daily basis. You can relax in comfort and take in the sites knowing your driver has the knowledge and skills to get you to your destination safely. Our fleet vehicles are all 4WD and we equip each of them with new snow tires each season. Your safety and ride enjoyment is our number one concern!

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Yes - Please click our "RESERVE NOW" tab to be connected to our online reservation assistant. Trips can be booked and confirmed online using your phone without waiting for a callback or needing to speak with anyone at Bing Mountain! In rare instances, your booking may be canceled within 24 hours of booking if a conflict prevents us from honoring your online booking reservation.

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• Pets: Allowed in select vehicles for $100/pet (advance) or $200/pet (last-minute). Must be in a proper carrier.
• Service Animals: No charge for trained service animals (advance notice required). Emotional support animals are not exempt from fees.

FULL TERMS & CONDITIONS